Three Ideas to Cultivate Empathetic Leadership:
1. Practice Perspective-Taking: Put yourself in your
team members’ shoes and try to understand their thoughts, feelings, and
experiences. This helps build trust and rapport, and leads to more effective
communication and collaboration.
2. Show Compassion: Demonstrate genuine care and
concern for your team members’ well-being. Offer support, understanding, and
resources when they face challenges, both personally and professionally.
3. Foster Empathetic Listening: Give your full
attention when listening to your team members. Avoid interrupting, ask
clarifying questions, and reflect on what you’ve heard to show that you
understand and value their perspectives.
Leadership Impact Highlight
A study by the Center for Creative Leadership found
that empathy is positively related to job performance. Managers who show more
empathy toward their team members are viewed as better performers by their
bosses. (Source: Center for Creative Leadership)
Leadership Thought-Provoking Prompt:
“Empathy is seeing with the eyes of another,
listening with the ears of another, and feeling with the heart of
another.” – Alfred Adler
• How can you cultivate greater empathy in your
leadership approach?
• What steps can you take to create a more
compassionate and understanding team culture?
One Action Step to Lead with Heart:
Start a team meeting by checking in with each
team member on a personal level. Ask how they’re doing, what challenges they’re
facing, and how you can support them. This simple act of empathy can go a long
way in building trust and strengthening relationships.